Cancellation Policy
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Cancellation has to be made on the corresponding email ID: bookings@thebombayhomecompany.com ONLY otherwise no cancellation will be entertained.
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We do not accept Cancellations over the Phone.
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80% refund after booking, up to 14 days before check-in
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50% refund if the cancellation is made 7 days prior to the date of check-in.
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No refund if the cancellation is made within 7 days of the date of check-in.
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If the guest arrives and decides to leave early, the nights not spent are not refunded.
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All refunds required in the event of cancellations and amendments will be credited to your bank account as per the bank policy.
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Please note that refunds will be made in the form of a credit to your bank account and the transaction fee/convenience fee is to be borne by the Guest.
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All refunds will be processed in a timely manner. Once the refund instructions leave our office it can take anywhere from 2 to 14 business days for the refund to arrive in your account.
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We understand that the policy may come across as stringent, and having been through the pandemic phase as a hospitality venture, these genuinely are our final terms.
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Alterations or modifications will be treated as cancellation. Please refer to the cancellation policy.
