Refund & Cancellation policy
- Cancellation has to be made on the corresponding email ID : firstname.lastname@example.org ONLY otherwise no cancellation will be entertained.
- We do not accept Cancellations over Phone.
- 80% refund after booking, up to 14 days before check-in
- 50% refund if the cancellation is made 7 Days prior to the date of check-in.
- No refund if the cancellation is made within 7 days of the the date of check-in.
- If guest arrives and decides to leave early, the nights not spent are not refunded.
- All refunds required in the event of cancellations, amendments will be credited to your bank account as per the bank policy.
- Please note that refunds will be made in the form of a credit to your bank account, transaction fee/convenience fee to be borne by the Guest.
- All refunds will be processed in a timely manner. Once the refund instructions leave our office it can take anywhere from 2 to 14 business days for the refund to arrive in your account.
- We understand that the policy may come across as stringent, and having been through the pandemic phase as a hospitality venture, these genuinely are our final terms.
What happens if there is a lockdown?
The policy is applicable all throughout, Covid related lockdowns notwithstanding
What happens if we are not able to travel due to any travel restrictions?
The policy is applicable all throughout, travel restrictions notwithstanding